About Me

I'm Lizandra Leigertwood, New Frame Counselling & Psychotherapy is my private counselling practice in the lovely picturesque city of St Albans, Hertfordshire.

I can help you to feel better and more confident about yourself and your relationships.  

People choose to come to counselling for all sorts of reasons. That feeling of being overwhelmed, feeling stuck, lack of sleep, becoming irritable with family and friends, heightened anxiety, difficulty in relationships.

Perhaps you have reached a crossroad in your life. Maybe you have the life you have always dreamed of, but things still don't feel right.

You might have low self esteem or a negative inner critic that is always telling you that you've done something wrong or that you are not good enough.

You might find that your relationships feel like a constant struggle, perhaps you had a complicated relationship with your parents during your childhood and adolescent years and the impact of this continues to negatively effect your relationships now.

Maybe you feel overly anxious about relationships and have a persistent worry that everybody you care about ends up leaving you, or you could be the opposite and feel as though you don't need anything from anybody, but yet you continue to feel unhappy.

These are all areas where counselling and psychotherapy can really help you to understand yourself better, to relieve some of those anxieties and begin to work through what it is that you really want.

I offer counselling and psychotherapy services to adults over the age of eighteen who live and work in and around the areas of St Albans, Hertfordshire from my modern and confidential therapy room.

I see both individuals and couples who are going through a difficult phase and would would like to improve how they feel about themselves, to improve their coping skills, to become empowered and to find their voice.

While working with couples, it is the relationship that is the client, I help couples by providing a non judgemental space to improve their relationship with better communication, conflict resolution skills and building a stronger, loving connection.


Counselling Experience 


I am trained to Master’s level from the University of Roehampton and began my training in 2008 with an advanced diploma in integrative counselling and psychotherapy.

I am a registered member of the British Association of Counselling and Psychotherapy (BACP) and I am an accredited member of the National Counselling Society (NCS), which means I abide to their strict code of ethics and practice. I regularly attend clinical supervision to ensure I am meeting the needs of my clients by working safely, ethically and with clinical competence.

I have worked for a number of charitable organisations within the mental health and educational sector as a counsellor and psychotherapist with young people and adults. My experience includes helping people to find healthier ways of coping with:

  • anxiety
  • low self-esteem
  • depression
  • addiction
  • personality disorders
  • post-traumatic stress disorder (PTSD).


My varied roles have allowed me to work with a variety of ages with vast cultural beliefs and backgrounds.

Counselling for a leading mental health charity, I worked with clients experiencing a number of mental health diagnosis' such as clinical depression, generalised anxiety disorder, narcissistic personality disorder, borderline personality disorder and post traumatic stress disorder.

Working with this client group gave me the ability to understand the importance of working with the person as an individual, each with their own personal life experiences and personal history as opposed to only a mental health disorder label.

Now, in private practice and as a mental health advocate, I believe it is important to highlight that we all have mental health, we might just need a bit of extra support or help when we are experiencing particular difficulties.

In addition to my private practice, I am a freelance counsellor and psychotherapist at a Hertfordshire based counselling service where I continue my work with individuals and couples for issues around depression, anxiety, trauma and more.

I'm a great believer in the process of change and supporting my clients in recognising and believing in their full potential.

I'm committed and passionate about empowering others’ to live authentically, to find their voice, and to live a life in which they can find happiness within themselves, which naturally extends into other relationships.

My ethos for better relationships and wellbeing is reflected in my work with my clients and my continual professional development.

I live and work in the Hertfordshire area with my husband and two children.

You can contact me today, email contact@newframetherapy.co.uk or call 07934 764 469 and arrange a free 15-minute telephone consultation to see how counselling can help you.

Therapy in progress sign; Counselling Room in St Albans


"Every time you are tempted to react in the same old way,

ask yourself if you want to be a prisoner of the past or pioneer of the future"

- Deepak Chopra 

Counsellor & Psychotherapist Lizandra Leigertwood New Frame Therapy; Counselling St Albans

Lizandra Leigertwood


  • Masters’ Degree from the University of Roehampton in Integrative Counselling and Psychotherapy
  • Advanced Diploma in Integrative Counselling & Psychotherapy
  • Advanced Certificate in Relationship Therapy (COSRT Approved)
  • Certificate in Hypnotherapy & Counselling Skills
  • Registered member of the BACP and Accredited member of NCS.
  • Qualified Practitioner Rewind Technique for Trauma (PTSD)
  • Enhanced DBS Mental Health Professional
  • Annual Continual Professional Development for Anxiety, Trauma, Relationship Issues & more

Got a question? Send me a message… I’d love to hear from you!