FAQ

Counselling & Psychotherapy for Relationships in St Albans, Hertfordshire

It can feel a little daunting if you have never experienced counselling before, but it really isn't as difficult as you might think.

Here are some frequently asked questions that clients' tend to ask about what you can expect from counselling. You can learn more about me and how I work.

If you have any further questions or you would like to have an informal no obligation chat, you can send me an email contact@newframetherapy.co.uk or give me a call or text on 07934 764 469 and I'll respond as soon as I can.

How long do sessions last?

Individual counselling sessions typically last for 50 minutes. Couples counselling sessions are 60 minutes or 90 minutes by special request. It can be helpful to commit to the same time and day every week, although I am aware other commitments might make this difficult and will try to offer flexibility where possible.

How many sessions will I need?

It depends. I have experience working short term or longer term. I normally recommend around six sessions to begin with but the decision is ultimately yours. It is possible to do very focused work within three to four sessions if that is something you require.

How do I get started?

The best way is to send me an email or fill in the contact form where I aim to respond within 24 hours. Alternatively, you can call me directly, if I am unable to take your call please leave a message on my confidential voicemail service and I will call you back as soon as I can. If talking on the phone feels difficult, you can always send me a text. 

I have not had counselling before. What should I expect in the first session?

I am experienced in clinical assessments and offer a free 15 minute telephone consultation prior to your first appointment to make sure that I am able to provide the right service for you. Alternatively, I am often able to refer to other local services if I am not the right therapist for you. The first session is finding out more about you so that we can then decide together the best way that you can get the most out of your therapy. You can read more about what to expect in your first counselling session here

How do I pay for my sessions?

Payments for your session are made 48 hours in advance of your appointment via BACS, this is to confirm and secure your booking. There is a 24 hour cancellation policy, so it's important that you inform me if you are unable to attend your session. If for any reason you unable to make a bank transfer, I can accept major debit payments at the start of your session. 

Therapy Chair. Frequently Asked Questions About Counselling